Browse our fragrances by collection, fragrance house, scent profile, or occasion. Select the product you would like to purchase, choose any available size or option, and add it to your shopping bag. When you are ready, proceed to checkout to enter your shipping and payment information. You will receive an order confirmation by email after your purchase has been successfully completed. For personalized assistance, contact our boutique or book a private fragrance consultation.

Most orders are processed within 1–2 business days before being transferred to the shipping carrier. Delivery time depends on the shipping destination, carrier service, and shipping method selected during checkout. Once your order ships, tracking information will be sent to the email address provided with your order. During holidays, launches, and high-volume promotional periods, processing and delivery may take slightly longer.

Online orders are prepared and shipped from our boutique in Delray Beach, Florida: Chambre d’Arômes 502 E Atlantic Avenue, Suite A-2 Delray Beach, Florida 33483 Our fragrances are carefully prepared for shipment by our boutique team.

Please contact us as soon as possible after placing your order. We will make every reasonable effort to update the information before the order is processed. However, once an order has been packed or transferred to the shipping carrier, we may not be able to change the delivery address. To avoid delays, review your billing and shipping details carefully before completing checkout.

First, confirm that you are using the same email address associated with your account. You can then select “Forgot Password” on the login page to request a password-reset email. Check your spam or junk folder if the email does not arrive within a few minutes. You may also complete your purchase as a guest. Contact our team if you continue experiencing trouble accessing your account.

Due to the personal nature of fragrance products, all sales are final. We do not accept returns or exchanges. Please review the product description and order details carefully before completing your purchase. Our fragrance concierge is available to answer questions and help you select the right scent before ordering. If your order arrives damaged or you receive an incorrect item, contact us promptly with your order number and photographs of the package and product.